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When evaluating companies as prospective investment choices, many investors ask
questions such as: “Will the company be around in ten years?” and “Does it have
sustainable competitive advantages?” Those same questions are often asked by customers,
partners, and financial institutions. Business sustainability is based on the capabilities
of an organization to continually achieve its objectives over the long term.
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This training course presents the fundamental concepts of business sustainability
and relates these critical ideas to key sustainability trends. Through references
to specific provisions of the emerging ISO 9004 standard, students will learn practical
approaches to creating a sustainable organization.
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This training provides an outstanding opportunity to get information about sustainability
and the new ISO 9004 standard from those with first-hand knowledge and experience. |
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Who Should Attend:
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Process owners, consultants, and auditors
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After completing this course, participants will be able to perform the following
actions:
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Discuss the attributes of a sustainable organization
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Understand the seven key sustainability trends that affect all business enterprises
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Invoke specific provisions of ISO 9004 to address an organization’s sustainability
challenges
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What is my organization’s sustainability profile?
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How can I identify my organization’s sustainability gaps?
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How can my company leverage the sustainability trends?
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What is the role of the ISO 9000 family of standards in promoting sustainability?
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Online Training Materials
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Online training materials include a comprehensive workbook, assignments, mini-tests,
links and references. Access to the online training materials is provided after
registration but no earlier than two weeks in advance of the subsequent virtual sessions.
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Electronic files with a summary of online training materials in Adobe Acrobat format
can be provided upon request.
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Virtual Sessions
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The training course includes five virtual sessions. Each virtual session will
be held over the internet; there is no requirement for travel. Presentation material
will be broadcast over the internet and participants will be able to hear the audio
by listening through their computer speakers or computer headphones (at no cost),
or by dialing a caller-paid conference call number.
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To accommodate the various time zones around the world, there will be three separate
presentations. Each presentation will be identical except for the participants.
During the presentation, participants will be able to ask questions and/or provide
comments. The presentation will be recorded and the participants will have access
to it through the clients’ link on the QPRC web-site.
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The virtual session will take place according to the training schedule listed below.
The session will run for 1 hour and include the following:
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5 min introduction and review of previous materials
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45 min presentation
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10 min questions and answers
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February 4 (5), 2010
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Session # 1
What is Sustainability?
ISO 9004 and Interested Parties
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February 18 (19), 2010
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Session # 2
Innovation Management
Strategic Partnership
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March 4 (5), 2010
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Session # 3
Proactive Learning
Adaptive Planning
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March 18 (19), 2010
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Session # 4
Information Management
Service Management
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April 1 (2), 2010
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Session # 5
Social Responsibility
Course Review and Evaluations
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Tests
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Pre-test is available on-line at no cost at
www.cpd-ca.com/sustainability. Post-test will be available to the participants
of all five sessions after the completion of the last session. Ongoing mini-tests
are included in the Online Training Materials.
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Certificates
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Certificates of Completion will be awarded only to those who attend the entire course.
It includes participation in all five modules and completion of all assignments.
Certificates of Attendance can be issued upon request to those participants who
have attended individual sessions, but couldn’t participate in all five of them.
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The entire course includes five training sessions at a cost of $US 400.00.The
cost of each individual session is $US 97.00.
This training is also available in the form of e-learning (not instructor-led) at
a cost of $US 25.00 per session or $US 100.00 for the entire course.
A discount of 10% will be applied to the registration fee if the participant
completes registration before December 18th, 2009.
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You also have the opportunity to
customize your curriculum!
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Working with Resource Pages:
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Microsoft Windows XP or Macintosh OS X 10.3 or newer
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Microsoft Internet Explorer 7.0 or Mozilla FireFox 3.0 or newer |
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Adobe Acrobat Reader 7.0 or newer |
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Pop-up blockers must be disabled |
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JavaScript must be enabled on the browser options |
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High-speed Internet (there are some large documents available for download)
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Screen resolution must be set to 1024 x 768 or 800 x 600 |
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Participating in Virtual Sessions:
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Computer headset or microphone with speakers (connection at no cost)
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OR telephone (this is an alternative option and connection charge applies at per
minute rate)
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The virtual sessions are conducted using Webex Meeting Center, an Internet-based
meeting tool. Participants of the virtual sessions can connect either using VoIP
(computer) or via dialing in. VoIP connection is complimentary. A dial-in number
can be requested at additional cost. More about Cisco Meeting Center.
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We are completely confident that our training program will meet or exceed your expectations,
and stand behind our services with a 10-day money back guarantee.
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* - see our
Refund Policy for full details.
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