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Natalia Scriabina is QPRC’s Managing Director responsible for overseeing the portfolio
of training courses and strategic partnerships.
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Previously, Natalia was co-founder and Managing Director of the Quality Academy.
Natalia directed the development of more than thirty best-selling training courses
and grew the Quality Academy into a profitable enterprise. Natalia has over twelve
years of experience in QMS (quality management systems) training, consulting and
auditing. Natalia authored and co-authored a number of publications on quality management
and related topics including the "Quality Management Basics" student book.
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Natalia is an IRCA certified Lead Auditor. She has a Masters in Engineering Science
from the National Technical University of Ukraine (NTUU “KPI”). Natalia was pursuing
her Ph.D. in Management and Marketing at NTUU when she co-founded the Quality Academy.
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Publications
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Gary Cort and Natalia Scriabina.
Achieving sustainability through risk management, IRCA Infor, Issue
24, Dec 2009.
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Scriabina, Natalia, Romayne Smith Fullerton, Joel Brinkley, and Kim Kierans.
Ask, and Ye Shall Receive, Quality Progress, ASQ Press. Vol. 42,
No. 10, October 2009, pp. 18-24
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Smith Fullerton, Romayne and Natalia Scriabina.
How to improve audit interviews, IRCA Infor, Issue 22, June 2009.
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Cort, Gary and Natalia Scriabina. Shaping the Trends, Quality World, CQI Press, Vol.
3, No. 5. May 2009: 18-23.
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Scriabina, Natalia, and Sergiy Fomichov. Six Ways To Benefit From Customer Complaints, Quality Progress,
ASQ Press. Vol. 38, No. 9, September 2005: 49-54.
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Fomichov, Sergiy, Natalia Scriabina, and Olga Urazlina. Lean Approach and Value
Stream Management. Methods of Quality Management. Standards and Quality
Press, Moscow, No. 7, 2004: 15–21.
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Fomichov, Sergiy, Natalia Scriabina, and Olga Urazlina. Star Alliance of Lean and
Six Sigma. Methods of Quality Management. Standards and Quality Press, Moscow,
No. 6, 2004: 16–20.
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Scriabina, Natalia. Customer–driven development of product and services. ASQ’s Business
Excellence and Customer Satisfaction Conference papers. Milwaukee: ASQ Quality Press,
2003.
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Scriabina, Natalia. Introduction to new ISO 19011: guidelines for quality and/or
environmental management systems auditing. All about quality, Moscow, No.
19, 2002: 3–18.
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Fomichov, Sergiy, and Natalia Scriabina. ISO 9001:2000 processes: identification,
description and improvement. All about quality, Moscow, No. 10, 2002: 23–40.
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Scriabina, Natalia. Management systems as per requirements of international standards.
Personal, Kiev, No. 2, 2000: 38–42.
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Scriabina, Natalia; Modern systems of enterprise management. Companion, Kiev. No.
40, 2000: 58-61.
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Scriabina, Natalia. Quality management systems in Ukrainian business. Personal,
Kiev, No. 6, 1999: 56–62.
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Fomichov, Sergiy, Alla Starostina, and Natalia Scriabina. Quality Management Basics,
Handbook for college students. Kiev, Interregional Academy of Personnel Management,
2000. 125 p.
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Fomichov, Sergiy, Natalia Scriabina, and Olga Urazlina. Customers are not interested
in the Sigma or today’s priorities of consulting businesses in North America. Quality
World of Ukraine, No. 1, 2004: 16–20.
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+ More Publications
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Recent Presentation Experience
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ASQ’s 18th Annual Audit Division Conference Tucson Arizona, October 15-16, 2009
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ASQ’s National Quality Education Conference, November 13 - 15, 2005, Miami FL, USA
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ASQ’s Business Excellence and Customer Satisfaction Conference, November 17 - 18,
2003, Atlanta GA, USA
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Registration in Professional Organizations
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IRCA QMS 2000 Lead Auditor Cert #1187581 /Quality Management Systems 2000 Lead Auditor
certified by the International Register of Certified Auditors, Certification #1187581/
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