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Organizations face a challenging environment. But while some organizations struggle
to survive, others will thrive. A great number of successful companies base their
success on the globally accepted good quality management practices defined by the
ISO 9000 family of standards. This training explains how the requirements ISO 9001:2008
can lay a foundation for winning business solutions.
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Who Should Attend:
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Directors, managers, supervisors, and team leaders who want to learn and apply the
quality management practices defined by the ISO 9000 family of standards.
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After completing this course, participants will be able to perform the following
actions:
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Ensure that product quality is driven by customers' definition of success
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Develop aligned goals and objectives to manage for quality and sustainability
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Manage business-related factors that affect quality and sustainability
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Evaluate current practices in quality and sustainability management
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Select and apply appropriate quality management techniques, tools, and concepts
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Time to complete
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One calendar month
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Duration of the course
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60 min.
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Examples of process documentation
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Yes
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Instructor interaction
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Available in discussion forums or by email
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Office Hours chats
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Yes
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Forums (interaction with other students)
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Yes
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Online quizzes
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2
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Written assignments
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1
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Final assessment
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1
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Certificate of completion
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Yes
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Cost, USD
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$55
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Microsoft Windows XP or Macintosh OS X 10.3 or newer
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Microsoft Internet Explorer 7.0 or Mozilla FireFox 3.0 or newer |
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Adobe Flash Player 8 or newer |
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Adobe Acrobat Reader 7.0 or newer |
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Pop-up blockers must be disabled |
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JavaScript must be enabled on the browser Recommendations
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High-speed Internet (there are some large documents available for download)
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Screen resolution must be set to 1024 x 768 or 800 x 600 |
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