"It is the studying that you do after your school days that really counts. Otherwise, you know only that which everyone else knows." -- Henry Doherty

Certified Auditors Continual Professional Development for  Certified Auditors   ISO 9004:2009 for Auditing: Fundamentals of Business Sustainability   Risk Management Standards: ISO 31000:2009, ISO Guide 73:2009, and ISO/IEC 31010:2009   Audit Interview: Learn Journalists' Secrets   Audit Findings: Write to Motivate and Inspire Process Owners Management System Best Practices for Process Owners   Quality Management (ISO 9001: 2008)   IT Service Management (ISO 20000-1:2005)   Information Security Management (ISO 27000:2005)   Customer Satisfaction Management (ISO 10001/2/3) Business Leaders Management System Essentials for Business Leaders   Overview of Standard Management Systems   Sustainable development through quality management   Successful IT Service Management   Customer Satisfaction: Problems and Opportunities

QPRC is a leading provider of training solutions that are designed to enable quality professionals to achieve the best possible results in such areas as customer relationships, process improvements, and system effectiveness. QPRC was founded in 2005 and has consistently achieved strong revenue growth and profitability. QPRC champions the need for quality professionals to achieve extraordinary results, and provides them with effective ways to build successful relationships with their customer. Our training materials are customer-focused and designed to make sure that each customer can find practical guidance in the most critical areas for his/her success. More ... Our team of trainers and training course designers includes scientists, engineers, researchers, educators, academics and business leaders with expertise and demonstrated results in the areas of training, communication, management systems, business and innovative excellence. More ...