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Social Responsibility and ISO 26000:2010

Social Responsibility

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Online Resources
Sustainable resource use - Case study.
Corporate Social Responsibility at Starbucks - Case Study
Benefits of Socially Responsible Energy Management - Case study
This course is focused on the benefits, methods, and techniques required to successfully implement social responsibility practices within the framework of the ISO 9001 quality management system. The Social Responsibility and ISO 26000:2010 course consists of a series of lessons, case studies, interactive exercises, and quizzes.
We issue Certificates that are accepted by IRCA and RABQSA as evidence of continual professional development.
Self-Paced Price (USD)
WebBased $435.00
The purpose of this course is to explain the application of the ISO 26000:2010 Standard with practical examples and to address the questions that organizations may have as a result of the increasing popularity of the concepts of social responsibility and sustainability, including:
  • Why do some companies like Cisco, Chevron, Motorola, Deloitte, and Sony issue Social Responsibility reports, while other companies like L'Oreal, Coca-Cola, Lenovo, and Volkswagen prefer to cover the same subjects in Sustainability reports?
  • What are the real-world benefits of planning, implementing, and reporting on social responsibility?
  • Could the ISO 9001 QMS serve as a platform for Social Responsibility management and reporting?
  • What are the steps and resources required to successfully follow ISO 26000:2010 guidelines?
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Learning Objectives
Who Should Attend
Course Outline
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1 Introduction
   1.1. What is SR?
   1.2. Development of SR concepts
   1.3. Intent of ISO 26000
   1.4. SR and Sustainability
2. Implementing SR Core Subjects
   2.1 Organizational Governance
      2.1.1. Organizational Governance based on SR principles
      2.1.2. Accountability, transparency and ethical behavior
      2.1.3. Respect for Obligations and Values
   2.2 Human Rights
      2.2.1. Human rights - definition and key documents
      2.2.2. Human rights – issues that affect business
   2.3 Labor Practices
      2.3.1. Labor Practices and Social Responsibility
      2.3.2. Labor Practices Issues
   2.4 The Environment
      2.4.1. The Environment and Social Responsibility
      2.4.2. Environmental Issues
   2.5 Fair Operating Practices
   2.6 Consumer Issues
   2.7 Community Involvement and Development
3 The Next Steps: Social Responsibility – Implementation Steps
   3.1. Identify stakeholders and their expectations
   3.2. Identify social, environmental and economic impacts
   3.3. Determine the relevant issues of social responsibility
   3.4. Develop/upgrade organizational policies and processes
   3.5. Implement policies & exercise influence
   3.6. Track performance over time
   3.7. Communicate, report, and disclosure
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